Jennifer Miller — Member Timeline

2026-08-26 (Wednesday)

[00:00:00] MILESTONE Member Engaged
[18:23:02] MILESTONE Enrolled
[19:13:48] SESSION
SESSION #1 • Problematic?: false

Session Category Level One: Movement Assessment • Session Category Level Two: No-Pod

Exercises Done: 0

Completed?: false • DT/App Version: 8031 • Actual Training Time: 0

Program Sword ID: US-1319207
[20:09:10] SMS treatment PT: Sarah Dudley Hi! This is Sarah, your Women’s Health Specialist at Sword Health-Bloom I’m based out of Florida and am a busy mom of two littles! Please save this number for any future questions, concerns, or feedback you have throughout your Bloom program. I just sent you a welcome message in the app with more information! If you’d prefer not to receive text/SMS communications from me, please reply STOP to this message. (If so, please navigate to the Sword Health app and turn on notifications so we can use the chat feature to communicate throughout your program.) NOTE: Do you prefer to communicate via the Sword app chat or text?
[20:09:25] CHAT treatment PT: Sarah Dudley Hi Jennifer! Welcome to Bloom I’m Sarah, your dedicated Women’s Health Specialist - I’m looking forward to working with you! Thanks for completing your pelvic profile - this set up step helps me tailor your program before you get started. Here’s what to expect next: 1. You’ll complete your onboarding call tomorrow so we can align on your goals 2. Your kit will be shipped to you 3. Once it arrives, you’ll officially start your program - you’ll complete your guided sessions with your pod and biofeedback to guide your performance. I’ll be here in the chat to support you every step of the way! Please let me know if you have any questions!

2026-08-27 (Thursday)

[19:30:00] MILESTONE Consultation Scheduled
[19:30:24] CALL intake PT: Brittany Petrie
↗ Outbound ⏱ 666s
[19:42:07] SMS intake PT: Brittany Petrie It was so great meeting you today! 💜 Here's a quick recap of next steps while you wait for your kit: 💬 Say hi to Sarah in the chat https://app-links.swordhealth.com/?t=chat 🎥 Check out some videos in the Academy https://app-links.swordhealth.com/?t=academy I’ll check in again here soon. You can text me anytime! ✨ Brittany
[19:42:52] CALL Consultation Completed
[19:52:52] CHAT treatment PT: Sarah Dudley Hi Jennifer! Great connecting with Brittany today. I've reviewed your Pelvic Profile results along with everything you shared during your call to build a program focused on improving your pelvic health Your program will prioritize relaxation and learning to fully release — this is key for stress incontinence and pelvic tension, and will complement the strength work as you progress. Your kit is on its way, and once it arrives you'll be all set to dive into your first session! Let me know if you have any questions in the meantime. 😊
[19:53:08] CHAT treatment PT: Sarah Dudley

2026-08-31 (Monday)

[15:06:16] CHAT treatment PT: Sarah Dudley Hope you had a great weekend! Your kit should be arriving today — once it's in your hands, you're all set to start your first session! Your first session takes less than 10 minutes and the app will guide you through everything step by step. Ready to give it a go this evening? 🙌
[19:25:25] SMS intake PT: Brittany Petrie Hey! I just checked and your kit is set to arrive today! 🎉 Once you have it, you are all set to start with your first session ✨

2026-09-01 (Tuesday)

[00:00:00] KIT Kit Delivered
[20:49:54] SMS treatment PT: Sarah Dudley Hi Jennifer! This is Sarah from Bloom. It looks like your kit arrived! Yay! Will you be able to try your first session today?

2026-09-03 (Thursday)

[14:58:14] CHAT treatment PT: Sarah Dudley Hi! I encourage you to get started with your sessions before the weekend and then send me a quick message to let me know how it goes. Let me know if you’re running into any barriers getting started!
[15:00:51] CHAT patient: Jennifer Miller hi! I am actually going out of town for labor day weekend, so since I haven't started yet, I am going to wait until I return to start the program so I can start it on a good foundation
[20:40:27] CHAT treatment PT: Sarah Dudley Thanks for keeping me looped in. That sounds like a plan. Enjoy your trip and i'll follow up next week!

2026-09-08 (Tuesday)

[13:34:37] CHAT treatment PT: Sarah Dudley Hope you had a wonderful holiday weekend! Reaching out with some encouragement to dive into your sessions today! Follow up with me after and let me know how it goes!

2026-09-14 (Monday)

[15:06:24] SMS treatment PT: Sarah Dudley Hi Jennife, hope you had a great weekend! Just checking in — are you still planning to get started with Bloom? Our programs automatically move to closed if they remain inactivity following the kit delivery so please let me know if you need any help getting started if still interested!
[16:52:42] SMS patient: Jennifer Miller I am hoping to start it tonight or tomorrow. I've been on my cycle and I'm not sure how that works, but hopefully will start soon. Thanks.

2026-09-15 (Tuesday)

[13:49:32] SMS treatment PT: Sarah Dudley Thanks for keeping me looped in! Not a problem, I look forward to you trying your first session today. In the future, know that the pod is safe to use during your period but if you prefer to not use the pod we also have no pod sessions available that you can utilize to help stay consistent with your sessions.
[13:50:17] SMS patient: Jennifer Miller Oh, perfect Thank you!

2026-09-16 (Wednesday)

[01:50:38] SESSION
SESSION #2 • MSat Score: 1 • Fatigue: 10 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: Pod

Exercises Done: 4 • Wrong Movements: 47

Completed?: true • DT/App Version: 8040 • Actual Training Time: 426

MSat Reasons: too_hard • Problematic Reasons: high_symptoms,msat_feedback,low_exercise_performance • Program Sword ID: US-1319207
[02:07:13] CHAT patient: Jennifer Miller I actually thought my first session was awful. The program was telling me to inhale/exhale but the ball on the screen was going the opposite way of whatever direction it told me. I couldn't figure out the movements at all using my pelvic floor muscles and the only reason the stars or agility one went well was because I was using my core muscles. it was extremely challenging and I couldn't figure it out. it took me forever to even get the thing calibrated and that was frustrating because I couldn't figure out how to use my muscles to calibrate it well. :(
[15:27:49] CHAT treatment PT: Sarah Dudley
[15:28:03] CHAT treatment PT: Sarah Dudley
[15:28:08] CHAT treatment PT: Sarah Dudley Oh no, I'm sorry to hear the first session felt so frustrating! This is actually really common and it's important feedback — thank you for sharing all of that detail. Keep in mind this is something totally new to you so there is a bit of a learning curve as you get used to the pod and learn how to properly contract and relax your pelvic floor. The best way to get more comfortable with these exercises is to continue to practice them with more sessions. As we practice more, I would rather you focus on learning the movements and be less concerned about hitting the targets and starts. For calibration, try this: take a slow inhale to fully relax first, then on your exhale gently squeeze and lift. Even a small contraction is enough to calibrate. I'll also attach a video here that goes over the movements and breathing for you to review.

2026-09-17 (Thursday)

[01:51:24] SESSION
SESSION #3 • MSat Score: 1 • Fatigue: 10 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: Pod

Exercises Done: 4 • Wrong Movements: 53

Completed?: true • DT/App Version: 8040 • Actual Training Time: 255

MSat Reasons: too_hard • Problematic Reasons: low_performance,high_symptoms,performance_drop,low_exercise_performance • Program Sword ID: US-1319207
[02:02:21] CHAT patient: Jennifer Miller those videos didn't really help and the session was just as bad. the only way I got the ball to move was by moving hips up and down. when I just try to contact or release my pelvic floor muscles, the ball doesn't move at all and I know moving my hips defeats the purpose of the exercises. when I was working with a pelvic floor PT specialist, she thought this program would be better because I couldn't get down the movements. I know it hasn't been long, but so far I'm just getting frustrated because I can't even get the thing to calibrate without moving my entire body.
[17:54:24] CHAT treatment PT: Sarah Dudley Your strength level right now sounds like is sitting a little below the threshold the pod needs to detect a contraction. While I know thats frustrating I how you keep up with your sessions because they will be so beneficial to building up your strength! One thing you can try and do is to put a small towel or pillow between your knees and gently squeeze them together as you contract. Yes you are still compensating but you should be able to work more on your forms and keep your hips quieter. Another idea I want to float is focusing on no pod sessions for a week or 2 and then resuming the pod. The pod is just a tool - it's the exercises and the consistency that are what will strengthen your pelvic floor. If your frustration is overriding wanting to do your exercises, that is definitely not what we're looking for!

2026-09-18 (Friday)

[01:28:18] SESSION
SESSION #4 • MSat Score: 1 • Fatigue: 10 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: No-Pod

Exercises Done: 4 • Wrong Movements: 0

Completed?: true • DT/App Version: 8040 • Actual Training Time: 327

Problematic Reasons: low_msat,high_symptoms • Program Sword ID: US-1319207
[17:24:16] CHAT treatment PT: Sarah Dudley So glad to see you continued with a no pod session yesterday. How did it go?
[23:09:01] CHAT patient: Jennifer Miller It was less frustrating because I wasn't trying to hit any targets, but I'm not sure how effective it is because I have no idea if I'm doing the exercises correctly.

2026-09-19 (Saturday)

[01:59:06] SESSION
SESSION #5 • MSat Score: 1 • Fatigue: 10 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: No-Pod

Exercises Done: 6 • Wrong Movements: 0

Completed?: true • DT/App Version: 8040 • Actual Training Time: 414

Problematic Reasons: high_symptoms,low_msat,msat_feedback • Program Sword ID: US-1319207
[02:07:59] MILESTONE PGIC | First Answered

2026-09-21 (Monday)

[01:39:33] SESSION
SESSION #6 • MSat Score: 1 • Fatigue: 10 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: No-Pod

Exercises Done: 6 • Wrong Movements: 0

Completed?: true • DT/App Version: 8040 • Actual Training Time: 381

Problematic Reasons: high_symptoms,low_msat,msat_feedback • Program Sword ID: US-1319207

2026-09-22 (Tuesday)

[16:05:19] CHAT treatment PT: Sarah Dudley So glad to hear it was less frustrating! If you still need some extra feedback for the sensation/ensure that you're performing the movements properly, you can sit on a rolled up towel to feel your perineum lift away from the towel when you actively contract and gently release back down into the surface as you relax.The important thing truly is consistently doing the exercises. Over time you’ll feel a stronger squeeze, better ability to relax, and gain more control of these muscles!

2026-09-23 (Wednesday)

[01:42:39] SESSION
SESSION #7 • MSat Score: 1 • Fatigue: 10 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: No-Pod

Exercises Done: 6 • Wrong Movements: 0

Completed?: true • DT/App Version: 8040 • Actual Training Time: 386

Problematic Reasons: high_symptoms,low_msat • Program Sword ID: US-1319207
[15:52:57] CHAT treatment PT: Sarah Dudley Great job getting your first session in for the week. Did you try using the towel to help with some tactile feedback?

2026-09-24 (Thursday)

[14:31:23] CHAT treatment PT: Sarah Dudley Good morning! Sending you a nudge to get your next Bloom session in today - any type counts! 🌸

2026-09-25 (Friday)

[01:20:59] SESSION
SESSION #8 • MSat Score: 1 • Fatigue: 10 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: No-Pod

Exercises Done: 7 • Wrong Movements: 0

Completed?: true • DT/App Version: 8040 • Actual Training Time: 426

Problematic Reasons: high_symptoms,low_msat • Program Sword ID: US-1319207