Manish Mehta — Member Timeline

2026-03-26 (Thursday)

[03:05:17] MILESTONE Enrolled
[03:07:11] EMAIL
ID: 15682706 • Name: welcome-email_all_welcome-call-path_email_activation_enrolled_control_na_thrive

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[12:51:03] CHAT treatment PT: Alexa Denike Hi Manish! Welcome to Sword Health! I'm Dr. Alexa, your physical therapist who will be guiding you through your journey to reduce that upper back pain and improve your posture. I specialize in orthopedics and love helping people get back to feeling their best! I see you have your onboarding call scheduled for Saturday morning with an intake PT - that's perfect! During that call, you'll meet with one of my colleagues who will discuss your symptoms and goals in detail. I'll review all the notes from your conversation to customize your exercise program specifically for your needs. In the meantime, you have a Movement Assessment available in your app that you can complete right now! This quick assessment helps me understand your current movement patterns and will earn you a reward if completed within 48 hours. It's a great way to get started while you wait for your kit to arrive. Please let me know if you have any questions in the meantime! If you'd prefer not to receive text message communications from us, please reply STOP (in all caps) to this message.
[12:51:04] SMS treatment PT: Alexa Denike Hi Manish! Welcome to Sword Health! I'm Dr. Alexa, your physical therapist who will be guiding you through your journey to reduce that upper back pain and improve your posture. I specialize in orthopedics and ... (by the way, the app is the best way for us to chat anytime: https://app-links.swordhealth.com/?t=chat)
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2026-03-27 (Friday)

[14:00:18] EMAIL
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[14:01:45] SMS US-832383 Hi Manish, just a quick reminder from Lindsey, your Intake Physical Therapist at Sword Thrive Our appointment is tomorrow at 10:00 AM. This time is reserved for you and is necessary to personalize the program to your individual needs and goals. Please reply 'C' to confirm. If something comes up, you can easily reschedule here: https://onboarding.swordhealth.com/appointment/bc83f603-d3da-4671-99b3-7ed9c1018cf4/reschedule If you require any special accommodations, please reply to this message and let us know how we can support you. Si prefiere su llamada en español, por favor responda 'ESP'.
[14:58:12] SMS patient: Manish Mehta C

2026-03-28 (Saturday)

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[13:31:38] SMS US-832383 Hi Manish! Just a quick heads-up: our appointment is in 30 minutes at 10:00 AM America/New_York. I’m ready on my end and can’t wait to guide you through your first steps. Here’s your Zoom link: https://sh-us.swordhealth.com/v1/OXBFIrL07Ir See you soon!
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[13:55:49] CALL Reschedule Requested → 2026-03-31 21:30:00.000
[14:00:00] CALL Consultation Scheduled
[14:00:54] SMS ID: 13547781 Name: dpt-intake-call_all_5min-after-rescheduled-call_sms_activation_enrolled_control_na_dpt | Display: | Unit:

2026-03-29 (Sunday)

[23:59:40] PUSH
ID: 13969248 • Name: academy-thrive_all_1st-login-low-back_push_engagement_eligible_na_na_academy

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2026-03-30 (Monday)

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[21:30:58] EMAIL
ID: 14786158 • Name: call-reminder_all_24h-before-rescheduled-call-intake_email_activation_enrolled_na_na_thrive

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[21:31:30] SMS US-438185 Hello Manish! Looking forward to our appointment tomorrow at 5:30 PM America/New_York! I’ve reviewed your information, and everything is set! To start your sessions, you'll need to attend this appointment! Remember you should login to the Sword app to review information about your upcoming appointment: https://app-links.swordhealth.com/?t=home If you can’t make it to the call, use this link to reschedule your appointment: https://onboarding.swordhealth.com/appointment/bc83f603-d3da-4671-99b3-7ed9c1018cf4/reschedule Talk soon, Taylor Penaflor, your Intake Physical Therapist

2026-03-31 (Tuesday)

[21:00:11] SMS US-438185 Reminder! We have our appointment in 30 minutes at 5:30 PM America/New_York. Here's the link to join your Zoom appointment: https://sh-us.swordhealth.com/v1/OXBFIrL07Ir Try to log into the Sword Health app first. Can’t wait to chat!
[21:22:07] CALL Reschedule Requested → 2026-04-02 14:15:00.000
[21:27:10] SMS ID: 13547781 Name: dpt-intake-call_all_5min-after-rescheduled-call_sms_activation_enrolled_control_na_dpt | Display: | Unit:
[21:30:00] CALL Rescheduled Appointment

2026-04-01 (Wednesday)

[14:15:12] SMS ID: 17498231 Name: dpt-intake-call_all_24h-before-call_sms_activation_enrolled_control_na_dpt | Display: | Unit:
[14:15:12] EMAIL
ID: 14786158 • Name: call-reminder_all_24h-before-rescheduled-call-intake_email_activation_enrolled_na_na_thrive

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[14:16:11] EMAIL
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[14:16:17] SMS intake PT: Jocelyn Miller Hello Manish! Looking forward to our appointment tomorrow at 10:15 AM America/New_York! I’ve reviewed your information, and everything is set! To start your sessions, you'll need to attend this appointment! Remember you should login to the Sword app to review information about your upcoming appointment: https://app-links.swordhealth.com/?t=home If you can’t make it to the call, use this link to reschedule your appointment: https://onboarding.swordhealth.com/appointment/bc83f603-d3da-4671-99b3-7ed9c1018cf4/reschedule Talk soon, Jocelyn Miller, your Intake Physical Therapist

2026-04-02 (Thursday)

[13:45:16] SMS ID: 17498146 Name: dpt-intake-call_all_30min-before-call_sms_activation_enrolled_control_na_dpt | Display: | Unit:
[13:46:14] SMS intake PT: Jocelyn Miller Reminder! We have our appointment in 30 minutes at 10:15 AM America/New_York. Here's the link to join your Zoom appointment: https://sh-us.swordhealth.com/v1/OXBFIrL07Ir Try to log into the Sword Health app first. Can’t wait to chat!
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[14:15:00] CALL Rescheduled Appointment
[14:26:26] SMS intake PT: Jocelyn Miller Hi Manish, it's Jocelyn with Thrive. It was great talking to you! As I mentioned, your treatment PT, Alexa, will be in communication with you via the Sword Health app, where you can also track the delivery status of your kit. I encourage you to complete the Movement Assessment in the app before the end of the day as well! I’ll be reaching out to ensure you receive your kit and have zero issues logging in, but please feel free to message me here if you have any questions in the meantime! Also, if you prefer not to receive SMS, no problem, just reply "stop" at any time.
[14:31:38] CALL Consultation Completed
[15:18:22] CHAT treatment PT: Alexa Denike Great news! I saw you completed your onboarding call with Jocelyn this morning 👍 I'll review all the notes and get your personalized program designed to target that upper back pain and help improve your posture from all that sitting. I'll reach out again when your kit arrives so you can get started! Just a heads up - I'll be taking some time off starting Monday 4/6 and will be back on 4/13. A colleague will be covering for me while I'm away to make sure you have continuous support!
[17:21:26] EMAIL
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2026-04-03 (Friday)

[21:14:47] CHAT treatment PT: Alexa Denike Hi Manish! I’m getting ready to head out for the weekend and my trip. Your kit is on the way! Another PT will be here to guide you through your kit setup and first few sessions while I'm out. Keep up with your sessions next week and I’ll check back in after I return!

2026-04-04 (Saturday)

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2026-04-06 (Monday)

[00:00:00] KIT Kit Delivered
[02:04:58] CHAT treatment PT: Alexa Denike
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[19:31:41] EMAIL
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[20:37:45] CHAT treatment PT: Alexa Denike Hi Manish! This is Melissa - I'm covering for Dr. Alexa while she's away. I saw your kit was just delivered! Ready to get started with your first session? There's a helpful setup video at https://swordhealth.wistia.com/medias/2jutw2rnwz to guide you through getting your tablet ready. Your personalized program is designed specifically for your upper back pain and posture issues from long hours of sitting. Let me know when you're ready to dive in!
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2026-04-07 (Tuesday)

[12:14:20] SMS intake PT: Jocelyn Miller Hi Manish! It’s Jocelyn with Thrive. I hope you are doing well! I’m excited to see that your digital therapist kit arrived! 🤗 You might have also heard from Alexa in the app - we’re both here to help get you off to a smooth start! I’m excited for you to start seeing those results! Do you have a plan to complete your first session on the tablet in the next day or so like we discussed during your call?
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2026-04-08 (Wednesday)

[14:37:04] CHAT treatment PT: Alexa Denike Hey Manish! Would it make sense for you to do your first, 7-8 minute session today? :)
[14:39:38] CHAT patient: Manish Mehta Hey Melissa I am in office today and wont be able to do this Can we connect on saturday?
[21:14:28] CHAT treatment PT: Alexa Denike Absolutely! Saturday works perfectly. Your first session will be ready whenever you are - just hop on the tablet when you have those 7-8 minutes free. Looking forward to seeing how it goes!
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2026-04-09 (Thursday)

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2026-04-10 (Friday)

[13:00:37] SMS intake PT: Jocelyn Miller Hi Manish, your Thrive tablet is ready with your first 5-minute intro session pre-loaded! Completing it this week will enable Melissa Vasquez to start tailoring your care and confirm everything's running properly. Which day works best for you to knock out that short session?

2026-04-11 (Saturday)

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2026-04-12 (Sunday)

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[04:27:13] CHAT treatment PT: Alexa Denike

2026-04-13 (Monday)

[13:29:56] SMS intake PT: Jocelyn Miller Good morning Manish! This is Jocelyn, your intake specialist with Thrive, just checking in. Your treatment PT has your first session loaded on the tablet we sent you to collect some more detailed information about how you move, which will inform how she customizes your sessions going forward. Will you be able to complete the first session today? As a reminder, this is something you will do independently.
[13:32:21] CHAT treatment PT: Alexa Denike Hi Manish! I'm back from my time off and ready to support you! I see you were planning to start your sessions over the weekend. How did it go? Would today work for your first session?

2026-04-14 (Tuesday)

[21:40:54] CHAT treatment PT: Alexa Denike Hey Manish, can you get that first tablet session done today? I will be here if you need anything. My goal right now is to make sure you get in a really good routine with the program so that you can reap the benefits as soon as possible. Looking forward to seeing those first results come in!
[21:41:01] SMS treatment PT: Alexa Denike Hey Manish, can you get that first tablet session done today? I will be here if you need anything. My goal right now is to make sure you get in a really good routine with the program so that you can reap the ... (by the way, the app is the best way for us to chat anytime: https://app-links.swordhealth.com/?t=chat)

2026-04-15 (Wednesday)

[01:39:35] CHAT patient: Manish Mehta Hi Alexa My apologies to the whole team but I am currently stucked with some work assignments and not able to devote time…will let you know soon
[14:25:39] CHAT treatment PT: Alexa Denike No worries at all Manish! Work can definitely get overwhelming. When things settle down, your program will be right here waiting for you. We do have a limited window to activate your program, so if you can find even 5 minutes that will work!
[22:00:06] EMAIL
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2026-04-17 (Friday)

[11:16:25] CHAT treatment PT: Alexa Denike Manish, I know work has been crazy! Just a quick reminder that your account will close on May 2nd if you don't get that first session in. Even 7 minutes this weekend could make a huge difference for your upper back pain. What do you think?

2026-04-20 (Monday)

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[12:45:35] CHAT treatment PT: Alexa Denike Hi Manish, how are you doing? It's been 14 days since you received your kit. Your account will close on May 2nd if you don't start your first session. I know work has been overwhelming, but even just starting with that first 7-minute session could help reduce the tension you're carrying in your upper back from all those long hours at your desk. Are you still interested in the program?
[12:45:36] SMS treatment PT: Alexa Denike Hi Manish, how are you doing? It's been 14 days since you received your kit. Your account will close on May 2nd if you don't start your first session. I know work has been overwhelming, but even just starting ... (by the way, the app is the best way for us to chat anytime: https://app-links.swordhealth.com/?t=chat)
[22:00:06] EMAIL
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2026-04-21 (Tuesday)

[00:00:00] MILESTONE Member Engaged
[03:43:30] SESSION
SESSION #1 • MSat Score: 5 • Pain: 4 • Fatigue: 6 • Problematic?: false

Session Category Level One: Movement Assessment • Session Category Level Two: Vision AI

Exercises Done: 5 • Wrong Movements: 2 • Est. Training Time: 122

Completed?: true • DT/App Version: 7221 • Actual Training Time: 206

Program Sword ID: US-1106787
[03:49:52] CHAT patient: Manish Mehta Hi Alexa I have done the assessment just now
[03:50:01] CHAT patient: Manish Mehta Let me know the next steps
[13:27:05] CHAT treatment PT: Alexa Denike Perfect! Great job getting that assessment done, Manish! I can see you're dealing with some pain and fatigue - that upper back tension from work is definitely showing up. Your first personalized session is ready to go whenever you are on the tablet that was delivered. It's designed specifically based on your assessment and what we discussed during your onboarding call to target that upper back pain and improve your posture. Can you do that first session on the tablet today?
[14:46:24] CHAT patient: Manish Mehta I will do it in the evening
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2026-04-22 (Wednesday)

[02:47:42] SESSION
SESSION #2 • MSat Score: 5 • Pain: 4 • Fatigue: 4 • Problematic?: false

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 11 • Wrong Movements: 0 • Est. Training Time: 397

Completed?: true • DT/App Version: 260610101 • Actual Training Time: 473

Program Sword ID: US-1106787
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[13:23:16] CHAT treatment PT: Alexa Denike Excellent work Manish! Perfect performance on your first personalized session - 100% on every exercise! How did it feel targeting those shoulder and upper back muscles? I can see you're still dealing with some pain and fatigue, which is totally expected given how long you've been dealing with this. The more consistent you are with these exercises, the quicker you'll start feeling relief from that desk tension. Remember to move within a range of motion that is comfortable for you, and you can take breaks or skip an exercise by tapping the tablet screen if needed! Can you aim for your next session today or tomorrow? Building that momentum early on is key to seeing real improvements in your upper back pain and energy levels.

2026-04-23 (Thursday)

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2026-04-24 (Friday)

[19:51:22] CHAT treatment PT: Alexa Denike Hi Manish! Happy 30 days with Sword! 🎉 Love to see you getting started with that perfect first session - you crushed every exercise! That momentum you built is exactly what will help reduce that upper back tension from all those long work days. You've already proven you can do this, and keeping that rhythm going will make a huge difference in how you feel over the next few weeks. Can you plan your next session in the next day or two?

2026-04-27 (Monday)

[02:52:53] SESSION
SESSION #3 • MSat Score: 5 • Pain: 10 • Fatigue: 6 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 8 • Wrong Movements: 2 • Est. Training Time: 387

Completed?: true • DT/App Version: 260610111 • Actual Training Time: 486

Problematic Reasons: high_pain_high_focus,pain_increase • Program Sword ID: US-1106787
[14:01:30] PUSH
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[16:02:49] CHAT treatment PT: Alexa Denike Hey Manish! It's been 6 days since your last session. I know work can be demanding, but those upper back muscles need consistent attention to break that pain cycle from sitting 8-10 hours a day. Can you get your next session in today to keep building on that perfect start you had?
[16:02:51] SMS treatment PT: Alexa Denike Hey Manish! It's been 6 days since your last session. I know work can be demanding, but those upper back muscles need consistent attention to break that pain cycle from sitting 8-10 hours a day. Can you get your... (by the way, the app is the best way for us to chat anytime: https://app-links.swordhealth.com/?t=chat)
[16:05:29] SMS patient: Manish Mehta Hi I did one session last night Are you not able to see that in the records?
[18:00:42] SMS treatment PT: Alexa Denike I'm not seeing a session from last night in my records - the last one I have is from Tuesday 4/21. Could you double check that the tablet is connected to wifi? Sometimes sessions don't save if there's a connection issue. If you're having trouble with the tablet, let me know and I can help troubleshoot!
[18:02:01] SMS patient: Manish Mehta Actually I am facing lot of issues with tablet not connecting to wifi.Last night I thought it got connected as I was able to do the session
[19:48:57] SMS treatment PT: Alexa Denike That's frustrating! Let me get our tech support team to help you with the wifi connection issue right away. I'll submit a ticket for you so they can walk you through getting it properly connected. Stay on the lookout for communication from our support team via email!

2026-04-28 (Tuesday)

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2026-04-29 (Wednesday)

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[03:20:23] SESSION
SESSION #4 • MSat Score: 5 • Pain: 8 • Fatigue: 6 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 8 • Wrong Movements: 3 • Est. Training Time: 387

Completed?: true • DT/App Version: 260610111 • Actual Training Time: 456

Problematic Reasons: high_pain_high_focus • Program Sword ID: US-1106787
[03:40:26] CHAT patient: Manish Mehta Hi Alexa
[03:40:42] CHAT patient: Manish Mehta I again did my session today but I am not sure if that got recorded or not
[03:40:51] CHAT patient: Manish Mehta Can you please let me know
[14:01:33] CHAT treatment PT: Alexa Denike Yes! I can see your session from last night - it came through perfectly! Great work getting it done despite the wifi issues. I can see you're still dealing with some pain, which is expected as we work through that upper back tension. If any exercises increase your pain, please do not try to achieve all the stars and move within a comfortable range of motion. If pain persists, you can always skip an exercise or end the session early! Keep up the great work and as always - send me a message here if we need to adjust anything!

2026-04-30 (Thursday)

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[22:33:54] CHAT treatment PT: Alexa Denike ✨Gentle reminder: A little progress each day adds up to the big results. Can you complete a session today?
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2026-05-01 (Friday)

[19:57:21] CHAT treatment PT: Alexa Denike Hi Manish. Happy Friday 😊 Hope you have a great weekend ahead. If you have a few minutes today, try to get a session in—or aim for 1–2 over the weekend to keep building on your strength and mobility. Staying consistent, even with short sessions, really adds up. Are you up for the challenge?

2026-05-04 (Monday)

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[20:30:55] CHAT treatment PT: Alexa Denike Hi Manish! Hope you had a good weekend. It's been 6 days since your last session - can you get one in today? Quick heads up - I'll be out of office Thursday and Friday to move, but back on Monday to keep supporting you. Keep up with your sessions while I'm away - consistency is key to reducing that upper back pain from work!

2026-05-05 (Tuesday)

[16:42:11] CHAT treatment PT: Alexa Denike Hey Manish, is everything okay? I see it has been several days since your last session. I know between family and work and all other things, it can get busy but I'm hoping I can still keep working with you. Lets jump back into the program with a session tonight and tomorrow to keep working towards that 9 session milestone. Would it be easier if I shortened your sessions closer to 5 minutes?

2026-05-06 (Wednesday)

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[18:47:33] CHAT treatment PT: Alexa Denike Hi Manish. Last check in before I’m out of office til Monday! Can you get back on track with a session today and 1-2 more while I’m away? Let’s keep working on that back pain!
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2026-05-11 (Monday)

[03:06:30] SESSION
SESSION #5 • MSat Score: 5 • Pain: 4 • Fatigue: 4 • Problematic?: false

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 11 • Wrong Movements: 0 • Est. Training Time: 397

Completed?: true • DT/App Version: 260610111 • Actual Training Time: 459

Program Sword ID: US-1106787
[03:18:53] MILESTONE PGIC | First Answered | Session 5
[03:20:56] CHAT patient: Manish Mehta Hi Alexa I did one session today Let me know if you are able to see that in your system
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[18:15:37] CHAT treatment PT: Alexa Denike Yes! I can see your session from last night - perfect performance again! Great to see your pain dropped back down to a 4. Welcome back!! You have 15 days to complete 4 more sessions to reach that important 9-session milestone. That's totally doable - are you up for aiming for 2-3 sessions this week to build momentum?
[21:44:53] CHAT patient: Manish Mehta Yes

2026-05-12 (Tuesday)

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2026-05-13 (Wednesday)

[15:11:39] CHAT treatment PT: Alexa Denike Hey Manish! ✨Gentle reminder: A little progress each day adds up to the big results. Can you complete a session today?

2026-05-14 (Thursday)

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[18:23:16] CHAT treatment PT: Alexa Denike Hey Manish! We have 11 days left for you to complete 4 more sessions to hit that important milestone. Since you said yes to aiming for 2-3 this week, can you get one done today? You've shown you can crush these sessions with perfect performance - let's keep that momentum going!

2026-05-15 (Friday)

[15:29:20] CHAT treatment PT: Alexa Denike Hey Manish! I noticed it’s been a few days since your last session, and I’d hate for you to lose your rhythm now. Think you can squeeze one in today or tomorrow? Let's keep working on that back discomfort to increase your energy levels and confidence with exercise!

2026-05-18 (Monday)

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[20:40:16] CHAT treatment PT: Alexa Denike Hey Manish! We have 7 days left for you to complete 4 more sessions. That's totally achievable if we start today - are you up for completing daily sessions starting now? I know work stress can make it tough, but these exercises are exactly what will help break that cycle of upper back pain from sitting all day. Let's get back to it!
[20:40:17] SMS treatment PT: Alexa Denike Hey Manish! We have 7 days left for you to complete 4 more sessions. That's totally achievable if we start today - are you up for completing daily sessions starting now? I know work stress can make it tough, but... (by the way, the app is the best way for us to chat anytime: https://app-links.swordhealth.com/?t=chat)

2026-05-19 (Tuesday)

[18:53:16] CHAT treatment PT: Alexa Denike Hi Manish, I noticed it's been 9 days since your last session. Can you aim for your next one tonight to get back on track? I'd love to help you keep working on those energy and exercise levels! Please let me know if you're having any further connectivity issues on the tablet as well!
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2026-05-20 (Wednesday)

[20:54:54] CHAT treatment PT: Alexa Denike Hi Manish, How are you doing? If there’s anything about your program I can adjust to make completing session more doable (shorten sessions, remove any certain exercises, keep things in all one position), please don’t hesitate to let me know. Can we resume your Sword sessions? I know its been a little while. I always like to remind folks that there was a reason you signed up in the first place. So anything I can do to fill in the gaps and meet your expectations, I want to do! Your Sword PT, Alexa
[20:54:55] SMS treatment PT: Alexa Denike Hi Manish, How are you doing? If there’s anything about your program I can adjust to make completing session more doable (shorten sessions, remove any certain exercises, keep things in all one position), please... (by the way, the app is the best way for us to chat anytime: https://app-links.swordhealth.com/?t=chat)

2026-05-21 (Thursday)

[03:27:03] SESSION
SESSION #6 • MSat Score: 5 • Pain: 4 • Fatigue: 6 • Problematic?: false

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 8 • Wrong Movements: 2 • Est. Training Time: 387

Completed?: true • DT/App Version: 260610111 • Actual Training Time: 435

Program Sword ID: US-1106787
[14:58:13] CHAT treatment PT: Alexa Denike Awesome work getting back into it, Manish! 🙌 You've got 4 days left to complete 3 more sessions to hit that 9-session milestone. That's totally doable - can you aim for one today to keep the momentum going? Your form looked great last night and pain stayed manageable at a 4. Let's keep building on this momentum!

2026-05-22 (Friday)

[10:00:25] PUSH
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[14:39:49] CHAT treatment PT: Alexa Denike Hi Manish! Happy Memorial Day weekend! Extra days off are great, but it's tough to enjoy them when pain gets in the way. You have shown great commitment with your sessions to this point and are closing in our first formal reassessment. Let's keep that amazing momentum going and continue working toward a more comfortable summer. Can you commit to completing your next 3 sessions before Tuesday so we can get a good, objective look at your progress so far?
[14:39:50] SMS treatment PT: Alexa Denike Hi Manish! Happy Memorial Day weekend! Extra days off are great, but it's tough to enjoy them when pain gets in the way. You have shown great commitment with your sessions to this point and are closing in our ... (by the way, the app is the best way for us to chat anytime: https://app-links.swordhealth.com/?t=chat)
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2026-05-25 (Monday)

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2026-05-26 (Tuesday)

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2026-05-27 (Wednesday)

[17:26:34] CHAT treatment PT: Alexa Denike Hi Manish, How are you doing? If there’s anything about your program I can adjust to make completing session more doable (shorten sessions, remove any certain exercises, keep things in all one position), please don’t hesitate to let me know. Can we resume your Sword sessions? I know its been a little while. I always like to remind folks that there was a reason you signed up in the first place. So anything I can do to fill in the gaps and meet your expectations, I want to do! Your Sword PT, Alexa

2026-05-28 (Thursday)

[03:10:20] SESSION
SESSION #7 • MSat Score: 5 • Pain: 4 • Fatigue: 4 • Problematic?: false

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 11 • Wrong Movements: 0 • Est. Training Time: 397

Completed?: true • DT/App Version: 260610111 • Actual Training Time: 448

Program Sword ID: US-1106787
[17:16:48] CHAT treatment PT: Alexa Denike Great work getting back in there, Manish! You're just 2 sessions away from that important 9-session milestone. Keep up the great work and looking forward to checking out your next one!

2026-05-29 (Friday)

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2026-06-01 (Monday)

[14:00:40] PUSH
ID: 12035813 • Name: 20241216_on_product_all_weekly-progress-report_push_completion_screened_na_na_dbm

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[18:56:36] CHAT treatment PT: Alexa Denike Hi Manish! You're SO close - just 2 sessions away from that 9-session milestone! Can you get one done today to keep that momentum going?

2026-06-02 (Tuesday)

[23:00:16] PUSH
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2026-06-03 (Wednesday)

[21:01:01] CHAT treatment PT: Alexa Denike Hey Manish, it's been 6 days since your last session and you're just 2 away from that important milestone! Can you get one done today? I know work stress builds up that upper back tension, but these sessions are exactly what will help break that cycle. Let's finish strong!

2026-06-04 (Thursday)

[01:58:54] SESSION
SESSION #8 • MSat Score: 5 • Pain: 4 • Fatigue: 4 • Problematic?: false

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 8 • Wrong Movements: 0 • Est. Training Time: 387

Completed?: true • DT/App Version: 260610121 • Actual Training Time: 421

Program Sword ID: US-1106787
[02:10:39] CHAT patient: Manish Mehta I did one today
[02:10:47] CHAT patient: Manish Mehta Can you see that?
[02:11:08] CHAT patient: Manish Mehta Hi Alexa
[13:22:17] CHAT treatment PT: Alexa Denike Hi Manish! I don't see a session from yesterday in my system yet. Sometimes there can be a delay, but have you been able to connect the tablet to wifi successfully? If not, could you try connecting to the hotspot on your phone? Once it's connected, that data should transfer over to me! If you did complete one, that's awesome! You'd be just 1 session away from your milestone. Can you try another session today to keep moving forward?
[13:22:33] CHAT patient: Manish Mehta Yes
[13:22:36] CHAT patient: Manish Mehta I will do that
[13:22:56] CHAT patient: Manish Mehta When i started the tablet, it was connected
[13:23:23] CHAT patient: Manish Mehta But at the time of final sync up of data after session it showed not connected to wifi
[13:23:30] CHAT patient: Manish Mehta So I am not sure what happened in between
[13:23:43] CHAT patient: Manish Mehta But I did complete the session last night
[18:13:55] CHAT treatment PT: Alexa Denike That's frustrating when the wifi drops during sync! Thanks for explaining what happened. Try keeping the tablet close to your router during the session if possible, or use your phone's hotspot as backup. Keep up the great work and looking forward to checking out your next one when it comes through!
[18:21:41] CHAT patient: Manish Mehta I always do my session where the router is
[18:21:51] CHAT patient: Manish Mehta So its very close to tablet itself
[20:36:10] CHAT treatment PT: Alexa Denike That's strange then! Sometimes tablets can have connectivity hiccups even with strong signal. I can also place a support ticket to look into this further.

2026-06-08 (Monday)

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[19:23:01] CHAT treatment PT: Alexa Denike Hi Manish! Just wanted to let you know I'll be out of office Thursday through Sunday, but I'll be back Monday to check on your progress. You're still just 2 sessions away from that 9-session milestone. Can you get one done today? If you have any more sync issues, try restarting the tablet before your session and keep it plugged in during the sync process.

2026-06-09 (Tuesday)

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2026-06-10 (Wednesday)

[18:13:10] CHAT treatment PT: Alexa Denike Hi Manish! I'll be out of office tomorrow through Sunday, but wanted to check in before I go. You're still just 2 sessions away from that important milestone and have 2 weeks left before your account closes. Can you commit to getting at least one session done while I'm away? I'll be back Monday to see how you're doing!

2026-06-15 (Monday)

[00:00:00] MILESTONE 9th Session
[01:55:25] SESSION
SESSION #9 • MSat Score: 5 • Pain: 6 • Fatigue: 6 • Problematic?: false

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 8 • Wrong Movements: 4 • Est. Training Time: 387

Completed?: true • DT/App Version: 260610121 • Actual Training Time: 441

Program Sword ID: US-1106787
[02:09:41] SESSION
SESSION #10 • MSat Score: 5 • Pain: 8 • Fatigue: 8 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 8 • Wrong Movements: 2 • Est. Training Time: 387

Completed?: true • DT/App Version: 262410101 • Actual Training Time: 404

Problematic Reasons: high_pain_low_focus • Program Sword ID: US-1106787
[02:20:28] CHAT patient: Manish Mehta Hi Alexa I have done 2 sessions today Let me know if you can see the same
[02:20:28] CHAT treatment PT: Alexa Denike
[02:27:55] SESSION
SESSION #11 • MSat Score: 5 • Pain: 6 • Fatigue: 6 • Problematic?: true

Session Category Level One: Standard • Session Category Level Two: Pad

Exercises Done: 0 • Wrong Movements: 0 • Est. Training Time: 387

Completed?: false • DT/App Version: 262410101 • Actual Training Time: 0

Problematic Reasons: leave_session_fatigue_low_focus • Program Sword ID: US-1106787
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